ISSUE 009: Monitor NO Display

Step 1: Check Power Connection

Verify Power Cable: Make sure the monitor is plugged into a working power outlet.
Check Power Button: Ensure the monitor is turned on; look for an indicator light.

Step 2: Inspect Cables

Check Video Cable: Ensure the video cable (HDMI, VGA, DVI, etc.) is securely connected to both the monitor and the computer.
Test with Another Cable: If possible, try using a different video cable to rule out any faults.

Step 3: Test the Monitor

Connect to Another Device: Plug the monitor into a different computer or laptop to see if it displays anything.
Use a Different Monitor: Connect a different monitor to your computer to check if the issue lies with the computer itself.

Step 4: Adjust Input Source

Change Input Settings: Use the monitor’s buttons to cycle through input sources (like HDMI, VGA) and ensure the correct one is selected.

Step 5: Restart the Computer

Step 6: Check for Overheating

Feel the Monitor: Ensure the monitor isn’t overheating. If it feels hot, let it cool down before trying again.

If you need further assistance or have a specific issue, please create a Ticket in our Freshworks Portal.