ISSUE 006: basic troubleshooting steps to follow if your PC is not booting

Here are some basic troubleshooting steps to follow if your PC is not booting:

1. Check Power Supply

Ensure that your PC is properly connected to a power source like UPS. Check the power cable and make sure the power switch on the power supply (if applicable) is turned on.

2. Check Monitor and Connections

Verify that your monitor is turned on and properly connected to the PC. Check the video cable connections and try using a different cable or monitor if possible.

If you need further assistance or have a specific issue, please create a Ticket in our Freshworks Portal.

LINK: https://itsupport.dmcihomes.com/support/tickets/new